Global Getaways Terms & Conditions

 Your Responsibilities

Global Getaways is dedicated to making your travel experience smooth, seamless, and memorable. To help us craft the ideal trip for you, we rely on your timely partnership. This includes providing accurate personal details (such as passport details, ages, and flight information) and sharing specific preferences, dietary needs, or special requests.

It is your responsibility to remain informed about official travel advisories, entry requirements, and health guidelines for your destination. While we share important updates whenever possible, travelers must consult relevant government agencies to stay informed. Travelers assume all risks associated with traveling to destinations subject to active advisories or warnings.

Our Responsibilities

We deeply appreciate the trust you place in Global Getaways. Our commitment is to deliver personalized, reliable service and clear communication throughout the planning process and during your journey. We respond to inquiries promptly and keep you updated as your travel details take shape. If you ever have questions or concerns, please let us know immediately so we can assist you.

Unforeseeable Changes to Your Trip

Occasionally, adjustments to your itinerary may be necessary after your deposit is made. These changes are typically driven by third-party providers (such as airline schedule shifts, cruise line changes, hotel changes) or weather and local conditions beyond our control. When changes occur, we work to adjust your arrangements while preserving the flow, quality, and pricing of your trip. If an unavoidable change increases the overall cost of your trip, you will be responsible for the price difference.

Travel Documents, Passports, & Health

A valid passport is required for all international travel. Passports must be valid for at least six (6) months beyond your scheduled return date and contain sufficient blank pages for entry and exit stamps. Entry visas and health requirements (including vaccinations or health declarations) vary by destination and nationality.

Global Getaways provides general guidance, but it remains the traveler’s responsibility to verify requirements with the appropriate embassy, consulate, or healthcare provider prior to departure. Global Getaways is not responsible for delays, added costs, or denied boarding resulting from invalid, incomplete, or expired documentation.

  • For U.S. passport and visa guidance, visit the U.S. Department of State at www.travel.state.gov.

  • For travel health and vaccination guidance, visit the CDC at www.cdc.gov.

Custom Itineraries & Intellectual Property

Our customized itineraries represent proprietary planning and custom travel design. Digital access to active itinerary platforms concludes upon completion of your trip. While we love when you share photos, stories, and referrals with friends and family, we kindly ask that you do not distribute our detailed day-by-day itineraries or vendor selections to third parties not traveling on your itinerary.

Cancellation Policy

  • All cancellations must be submitted to Global Getaways in writing.

  • Professional Consultation Fees and Travel Design Fees are strictly non-refundable, as they cover the time, research, and expertise dedicated to building your custom itinerary.

  • Commercial airfare is non-refundable and governed directly by the issuing airline's ticket rules.

  • Cancellations received from booking up to 121 days prior to departure are subject to a fee equal to 50% of the total tour cost.

  • Cancellations received 120 to 91 days prior to departure are subject to a fee equal to 75% of the total tour cost.

  • Cancellations received 90 to 0 days prior to departure result in full forfeiture of the total tour cost.

  • Additional supplier-specific terms or penalties may apply.

Refunds, Cancellations, & Claims

  • Unused Services: Refunds are not offered for unused travel components, including missed transfers, tours, hotel nights, or meals. In rare instances involving verified extenuating circumstances, Global Getaways may review written claims submitted within 30 days of trip completion. Approved adjustments are calculated strictly on the net cost of the specific unused service and require documentation from our local partners.

  • Supplier Refunds & Retentions: If a trip is canceled, any funds recovered from third-party suppliers (such as hotels, transportation providers, or local guides) are managed in accordance with our cancellation schedule and each supplier's specific terms. Adjustments or waivers granted by third-party suppliers do not alter or override the agreed-upon Global Getaways cancellation schedule.

  • Travel Insurance Claims: For any non-refundable costs or forfeited payments under these terms, travelers are encouraged to seek recovery through their personal travel insurance coverage. Global Getaways will gladly provide itemized documentation, invoices, and cancellation statements to support your insurance claim. Global Getaways assumes no liability for claims submitted after the 30-day post-trip window or for claims denied by insurance providers.

Travel Insurance

Unexpected events, medical issues, or flight disruptions can lead to altered plans or unforeseen expenses. We strongly recommend comprehensive travel insurance for every journey. Depending on the policy selected, coverage can protect against:

  • Trip cancellation or interruption due to unexpected medical conditions

  • Emergency medical expenses and emergency medical evacuation abroad

  • Travel delays, missed connections, and lost or delayed baggage

  • 24/7 worldwide emergency travel assistance

Note: This is a general overview of available insurance benefits. Specific coverage is subject to the terms and conditions of the insurance policy chosen.

Payment Terms

Failure to submit final payments by the agreed due date may result in the cancellation of reservations and services. All service fees are non-refundable once paid.

Limits of Responsibility & Assumption of Risk

Global Getaways acts strictly as an independent travel agent. We do not own, operate, or control the hotels, transport companies, tour guides, or other independent suppliers providing your travel services. As a result, Global Getaways is not liable for any negligent or willful acts, delays, injuries, property losses, or schedule changes caused by third-party suppliers or unexpected events (including acts of God, weather, strikes, civil unrest, or mechanical breakdowns).

Certain travel activities involve inherent physical risks. If you choose to participate in high-risk activities, including but not limited to excursions involving animals, water sports, high-altitude trekking, climbing, or hot air ballooning, you acknowledge and assume all associated health and safety risks. By participating, you release Global Getaways from liability for property damage, illness, personal injury, or loss arising from these activities, except in cases of reckless or intentional misconduct by Global Getaways.

Global Getaways reserves the right to correct typographical errors in published materials and update these Terms & Conditions as needed to reflect statutory changes. The current version will always remain available at www.myglobalgetaways.com.

Any payment submitted to Global Getaways constitutes full acceptance of these terms and conditions and all associated pre-travel documentation.